Searching for Carpet Cleaners in Franklin, TN

Searching for Carpet Cleaners in Franklin, TN

Searching for carpet cleaning in Franklin, TN can be a daunting task. But it doesn't have to be a roll of the dice. Here are five things to look for when you are looking for a trustworthy company.

Phone Skills
Usually a phone conversation will be the first contact with your potential carpet cleaner. It is important they are polite, well-spoken and knowledgeable. This demonstrates confidence and belief in the product they offers. A person who sounds wishy washy or nervous is likely too new to the business, undereducated in his or her field or a bait-and-switch operator. Price may be the first thing on your mind when it should be the last. Ask these questions when calling carpet cleaning companies in Franklin, TN: what is included in the cleaning price? What is your guarantee?  

Being Considerate of You & Your Household
If the carpet cleaner passes the phone test and you invite him to your home, pay attention to how he respects your property. Does he park in the driveway right away or ask permission to do so first? Do they introduce themselves using full names? Is he cordial with your children and pets? How do they show respect to you and your home? If these simple first impressions are botched imagine what he might do with no one watching! Respecting you and your property should be the most important quality.

Get it in Writing
Provision of an estimate in writing before any work begins is paramount. This removes any fear that you will be given an inflated bill with extra charges later on. Agree on a price first, and have it in writing.

Presentation
A good carpet cleaner will keep himself, his vehicle and equipment clean and tidy. Ask to see his carpet cleaning machine. If he hesitates or seems embarrassed those are red flags. After all, in the cleaning industry, if an operator can't keep his own items presentable, how can he be expected to care for yours?

Proof
References or testimonials are priceless. Check Google reviews to see if your potential carpet cleaner has a good grade and good reviews from other consumers. Or ask if he can provide a few references. Even if you never intend on calling them, certainly it would win your trust if he is happy and ready to give a few names of satisfied clients.

Remember, spending your hard earned money on carpet cleaning should never be a gamble. If a company can pass the five tests outlined here then you have strong indications you've found the right cleaner.

At Carpet Technologies we feel that exceeding customer expectations are #1. We provide Value Added Service with Advanced cleaning and repair technologies that is unmatched in our field of service. Please contact us today for a free estimate and consultation by clicking here or call (615)972-1441.